Joint Account Details Not Appearing In STSCUSVW
(Doc ID 2919404.1)
Last updated on JANUARY 08, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
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Joint Account details not appearing in STDRETVW, when we navigate from STSCUSVW
Joint Account details do not appear when we navigate via 360 view STSCUSVW . However, if the Joint Accounts check box is selected and the CIF is queried from the detailed screen, then Joint Account details are returned.
EXPECTED BEHAVIOR
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Joint Account details must be available by default when we navigate via summary as it was working in v12.
STEPS
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The issue can be reproduced at will with the following steps:
1. Query a customer record from stscusvw which has joint holder accounts attached to it
2. Under accounts tab, verify if the joint holder accounts are displayed.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the joint account details in STDRETVW screen
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |