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Error "System cannot Process Currently. Please try later" Is Observed When Attempting to Open a Mail from Sent Mail Having Attachment (Doc ID 2919882.1)

Last updated on JANUARY 12, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to open a mail from Sent Mail having attachment,
following error occurs.

ERROR
-----------------------
System cannot Process Currently. Please try later

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigate to Mailbox, try sending mail with attachment less than 5MB
3. Go to Sent Mail, open the above sent mail

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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