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Internal Credit Account Validation Error Message From OBP Not Shown Correctly (Doc ID 2922959.1)

Last updated on FEBRUARY 08, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Internal Credit Account Validation Error Message From OBP Not Shown Correctly

There was a requirement from bank to show appropriate error message for closed internal accounts as currently "Invalid Account" was being shown as part of credit account validation from OBP.
There was a customization done in OBP to send proper error code and message from OBP for closed accounts and the same error code and message is configured in OBDX, however the same is not being shown.


EXPECTED BEHAVIOR
-----------------------
Application should show appropriate error message which is set at OBP side and configured in OBDX side.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login into obdx by corp user
2. go to any transfer page and provide closed account
3. application will throw "invalid account " instead of customized error message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view customized error message.

Changes

 No Changes done on environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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