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Bank Logo Are Not Shown In any downloaded E-receipts (Doc ID 2923429.1)

Last updated on FEBRUARY 08, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------

Bank logo is not coming is any downloaded e receipt .


EXPECTED BEHAVIOR
-----------------------
Bank logo should appear is all downloaded e receipt .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into obdx by corp user
2. do cheque book request
3. download e-receipt , Bank logo will not display.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view bank logo on downloaded e-receipt.

Changes

 No Changes done on environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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