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ISO 20022: Transaction In PSDOCBCT Screen Is Going To Exception Queue (Doc ID 2923464.1)

Last updated on JANUARY 30, 2023

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Production Support

ISO 20022: Transaction in PSDOCBCT screen is going to exception queue



After saving transaction in PSDOCBCT screen, system is taking this transaction to exception queue.



ERROR
-----------------------
PS-TSP-10 -- Either Creditor Name or Creditor BIC is mandatory




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a Contract
2. validate the message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process the payment and it went to exception

Cause

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In this Document
Symptoms
Cause
Solution


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