My Oracle Support Banner

STDCUSAC_Same Maker-Checker ID (Officer) At Manual Closure With Balance (Doc ID 2925453.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.1 and later
Information in this document applies to any platform.


On: 12.1 version, Production Support-SET


Issue details: Same Maker-Checker ID (Officer)at Manual Closure with Balance
Closed Account: XXXXXXXXXX12
Transferred to- XXXXXXXXXX41
Maker/Checker: MJ37303

When manually closing the account on the STDCUSAC screen, both the maker and checker of the transaction should have the officer's and teller's id.

The issue can be reproduced at will with the following steps:
• Branch requests approval to reverse the overdraft charge to close the account XXXXXXXXXX12 in the amount of 1,873.53
• A deposit of 2,600.00 has been made to the account which resulted the account to have an outstanding balance of 2,600.00
• Branch manually closed the account through the STDCUSAC screen
• Branch selected the FTRQ (Fund Transfer) close mode
• The branch input the revolving account number
• The system charges 500.00 for Below Maintaining Balance (BMC) upon closing, resulting in 2,100.00 remaining balance
• The remaining balance has been transferred to the branch revolving account.
• Account closed.

The issue has the following business impact:
Due to this issue, Same Maker-Checker ID (Officer)at Manual Closure with Balance is seen in reports.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.