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Mail Notification Icon Is Missing for Mobile Devices on Dashboard (Doc ID 2926217.1)

Last updated on FEBRUARY 10, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Mail Notification Icon is missing on Mobile and Tablet/iPad dashboard.

EXPECTED BEHAVIOR
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Mail Notification Icon should be visible with mail notifications on Mobile and Tablet/iPad dashboard.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login with any user and check the mail notification on top left side on Internet Banking.
2. Observe this mail notification icon is missing when checked on Mobile and Tablet/iPad.

Cause

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In this Document
Symptoms
Cause
Solution
References


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