OBVAM: The Account Details Screen For Header Account Are Blank When Modifying (Doc ID 2926421.1)

Last updated on MARCH 01, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Account input screen is blank for header account

EXPECTED BEHAVIOR
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 Account Input screen should have the appropriate details

STEPS
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The issue can be reproduced at will with the following steps:
1.Navigate to VAM > Account Structure > view
2.Select a record
3.Click on unlock
4.Scroll to view structure
5.Select header account and click on account details
6.wait for account input screen to load
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Account Input screen should have the appropriate details

Changes

Cause

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