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The User Is Not Redirected To The Dashboard When Login In With OTP Authentication. (Doc ID 2926693.1)

Last updated on FEBRUARY 08, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------

The page is not getting refreshed after a user enters OTP on Mobile Banking while logging in.
 
EXPECTED BEHAVIOR
-----------------------
The page should get refreshed after a user enters OTP on Mobile Banking while logging in.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User enter credentials for Login
2. Credentials are correct since OTP window is displayed
3. User inputs OTP and submits
4. Page is not refreshed

Cause

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In this Document
Symptoms
Cause
Solution
References


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