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Personalized Dashboard Populates Dummy Data On Dashboard (Doc ID 2926997.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Personalized Dashboard populates dummy data on dashboard

EXPECTED BEHAVIOR

Personalized Dashboard should not populate dummy data on dashboard

STEPS

The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a retail user or corporate user
2. Select Account Setting > Personalize Dashboard
3. Click browser back (without any change) and navigate to dashboard
4. All card account details on dashboard such as My spends, My Accounts, Upcoming Payment now show details of some dummy user.
5. Refresh on screen will restore to correct details

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users see dummy data on Dashboard when they try to Personalize Dashboard.

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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