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Corporate Checker Tries To Approve - "Stop Cheque" Approval Screen Is Loading Partially (Doc ID 2927011.1)

Last updated on FEBRUARY 09, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to Stop/Unblock Cheque,
the following error occurs.

ERROR

"Oops something went wrong. The page will now reload"

STEPS

The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a corporate checker
2. go to Accounts --> Current and Savings --> Overview --> Quick Links
3. Stop/Unblock Cheque, Error as mentioned above is noted

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, The user is not able to Stop/Unblock Cheque

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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