Multiple Transfer Is Failing
(Doc ID 2928081.1)
Last updated on DECEMBER 12, 2024
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
When attempting to perform multiple transfers.,
the following error occurs.
ERROR
"Transfers initiated successfully. Some transfers seem to have failed."
STEPS
The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a retail user
2. go to toggle menu Payments
3. Payments and Transfer -> Multiple Transfers
4. Payee 2 added and saved.
5. click on confirm button, error as mentioned above is noted
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, The user is not able to perform multiple transfers.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |