Feedback Template Screen Not Loading
(Doc ID 2928342.1)
Last updated on FEBRUARY 16, 2023
Applies to:Oracle Banking Digital Experience - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 21]
Information in this document applies to any platform.
When attempting to create a feedback template
the following error occurs.
"System cannot process the request exception"
The issue can be reproduced at will with the following steps:
1. Login to application as Bank administrator
2. click on feedback template maintenance
3. Fill the data and click on submit
4. error is displayed
The issue has the following business impact:
Due to this issue, users cannot create feedback templates
No changes done to hardware/product or environment cause this issue.
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