DEBIT ACCOUNT IN EXTERNAL PAYMENT QUEUE DERIVED WRONGLY (Doc ID 2928625.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Symptoms

Actual Behavior  

SI Accounting is crediting to Inter Bridge GL where as OBPM request is sent with underlying Debit account instead of the Inter Bridge GL.


Expected Behavior

OBPM accounting should be always sent with Inter Bridge GL as a credit Account.


Steps

1. Book SI by inputting debit account with a slash in ordering customer details in settlement tab.
2. Once SI is executed verify the accounting Credit (Inter Bridge GL) and Payment queue Debit Account (iftb_external_payment_queue)


Business Impact

Transaction debits the account twice.

Changes

Cause

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