No Error When User Selects Role with Already Existing Role While Editing Feedback Template (Doc ID 2928709.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While updating feedback template through Feedback Template Maintenance screen user is not able to see any error when user selects role with already existing role for Feedback Template.

EXPECTED BEHAVIOR
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On updating feedback template if a template is already available for the role and user edits and sets the role to existing one, error message should be visible on the screen.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Admin user.
2. Use the toggle menu and navigate to Template > Feedback Template > Feedback Template Maintenance
3. Click on search and select one Feedback Template.
4. Click on the pencil edit button and select Applicable to Role option to check both Retail/Corporate role which is already existing.
5. To save this update click on confirm button.
6. No error message is shown and screen does not do anything.

Cause

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