My Oracle Support Banner

ISO 20022 Compliance: Message Remains Un-generated (Doc ID 2928958.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
ISO 20022 compliance: message remains un-generated

 PSDOCBCT screen, we are doing the transaction. Transaction is happening but message is showing un-generated.


EXPECTED BEHAVIOR
-----------------------
PACS 008 Message should be generated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a cross border MX transaction
2. Save and authorize the trnsaction
3.Verify the transaction status and message generated


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot find the message generated

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.