OBLM:System Is Not Mandating User To Enter Charge Collection Branch On Customer Parameter Screen (Doc ID 2929751.1)

Last updated on MARCH 01, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Charge collection Branch on Customer Parameter is not mandatory.

EXPECTED BEHAVIOR
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The charge collection branch should be mandatory field in Customer Parameter screen as without this charge is not getting collected.

STEPS
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The issue can be reproduced at will with the following steps:
1. Verify the charge collection branch in Customer Parameter screen
2. Save and authorize with charge collection branch.
3. Verify the charges are collected or not.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the charges are not getting collected in case the charge collection branch is maintained as NULL

Changes

Cause

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