Credit Reporting Amount Due Reporting Incorrectly (Doc ID 2930108.1)

Last updated on FEBRUARY 23, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Credit Reporting Due Amount Reporting incorrectly

For some of the accounts' Amount due in the credit reporting is not accurate. 

EXPECTED BEHAVIOR
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System should report the Account due amount in the credit reporting accurately.

STEPS
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The issue can be reproduced at will with the following steps:
1.Create a Loan account having 12 months cycle.
2.Generate the billing along with the fees
3.Generate the Metro II report
4.Repeat the process till last but one bill
5.Post Some Adjustment Transactions to the Fee on the account before the maturity bill Run the maturity bill
6.Generate the metro II report and system reports the amount due properly
7.Post some payment after maturity bill
8.Generate the metro II report and system reports the amount due properly
9.Post the payment
10.Generate the metro II report and system reports the amount due properly.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot accurately account due amount in the credit reporting.

Cause

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