GCIF Onboarding |When We Try To Modify Draft txn It is throwing "system can not process the request"
(Doc ID 2930630.1)
Last updated on FEBRUARY 28, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
When we are trying to make changes in user group for any field which is already in draft state , on save we are getting system cannot process error.
ERROR
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"system can not process the request "
STEPS
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The issue can be reproduced at will with the following steps:
1. login into obdx by corp user
2. go to user group and make any changes , changes saved in draft
3. now try to make changes in draft again
4. system is throwing error "system can not process "
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot make any changes in draft under group.
Changes
No Changes done on environment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |