Missing Filters and Options on Manual Allocation and View Payment Screens (Doc ID 2931108.1)

Last updated on MARCH 01, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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On manual allocation screen in Payment search dialog the Payment status is missing option "Unmatched".

On manual allocation and view Payments screens in payment search dialog "Allocation status" filter is missing.

EXPECTED BEHAVIOR
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On Manual allocation screen in Payment search dialog Payment status drop down should contain below options :
1. Matched
2. Partially Matched.
3. Unmatched

Additional filter "Allocation status" should be present on both manual allocation and view payments screen.



STEPS
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The issue can be reproduced with following steps:
1. Login via user.
2. Navigate to Receivables Management > Reconciliation > Manual Reconciliation
3. Click on the filter present at right hand side. Payment Search dialog will appear.
4. Select Payment status dialog here. It contains only Matched and Partially Matched options.
5. Allocation status filter is missing.
6. Navigate to Receivables Management > Reconciliation > View Payments.
7. Click on the filter present at right hand side. Payment Search dialog will appear.
8. Here allocation filter is missing.

Changes

Cause

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