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ISO20022 Generic wires - PACS009 Debtor Address Not Populating In PSDOCBCT (Doc ID 2932616.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.2.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
Debtor address not populating in PSDOCBCT

We are trying to process an ISO CROSS BORDER payment for customer no:129110. We have maintained the customer address in MSDCUSAD as well as STDCRCAD screens. While saving the payment contract, system displays an error that debtor address is mandatory if name is input.

We are expecting system to capture the debtor address from STDCRCAD maintenance. Logs attached for the same.

EXPECTED BEHAVIOR
-----------------------
System should capture the address in payment as maintained in STCRCAD.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try initiating a payment for customer with address maintained in STDCRCAD.

BUSINESS IMPACT
-----------------------
Address not getting picked up as per maintenance.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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