FCUBS:STDCIF Auto Account Details Are Disappeared Post Auth Of Customer In STDCIF Screen
(Doc ID 2933044.1)
Last updated on MARCH 13, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
STDCIF- Auto account creation details are disappeared post auth of Customer in STDCIF screen.
System should show/display the account details captured.
ERROR
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Auto account creation details are disappeared post auth of Customer in STDCIF screen.
STEPS
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The issue can be reproduced at will with the following steps:
1. Launch STDCIF screen->Enable Auto account creation option
2. Visit "Account Details" call-form->capture the account details-> the account number is generated.
3. Save only the CIF
4. Post save visit the Account details call-form -> the account details are available.
5. Login with Checker ID -> Authorize the CIF successfully.
6. Visit the Account details call-form the details are disappeared.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are not able to create an account on STDCIF screen.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |