LOAN ACCOUNT BRANCH TRANSFER - ABNORMAL BEHAVIOR
(Doc ID 2933356.1)
Last updated on MARCH 07, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.3.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
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Incorrect branch transfer happened for the loan account
EXPECTED BEHAVIOR
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System should not generate any branch transfer automatically.
STEPS
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The issue can be reproduced at will with the following steps:
1. User created the loan account in branch "ABC"
2. Once EOD is completed, system transferred the loan account from "ABC" to "XYZ" branch automatically (no user initiated transfer)
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the loan account listed in different branch (XYZ) instead of the actual branch (ABC) where the loan account was created.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |