In OBDX Soft Token Application, User Registration Is Failing With Error 401 Un-Authorized Access
(Doc ID 2935975.1)
Last updated on DECEMBER 05, 2024
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
When attempting to login into the SoftTtoken application, a user is unable to login with valid credentials.
the following error occurs.
ERROR
Below Api is failing with 401 un-authorized access, with DIGX_AU_035 (Invalid Token Authentication ) error in response
https://XXXX.com/digx-admin/sms/v1/softtokenseed
STEPS
The issue can be reproduced at will with the following steps:
1. Build the latest workspace.
2. Launch the SoftTtoken application
3. Login with a user with valid credentials.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot login into the SoftTtoken application
Changes
No changes done to hardware/product or environment caused this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |