My Oracle Support Banner

CLDPYMNT - PAYMENT INPUT FAILED WITH ERROR AC-VAC25 (Doc ID 2940234.1)

Last updated on APRIL 06, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

When attempting to payment for the loan account, the following error occurs.

ERROR
-----------------------
AC-VAC25 - Debit not allowed for this account. Submit the age proof document of the customer

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payment for the loan account through - CLDPYMNT

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with payment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.