Password Policy : Maintenance not Working Correctly on Password Set/Re-Set (Doc ID 2940634.1)

Last updated on APRIL 06, 2023

Applies to:

Symptoms

On : 22.1.0.3.0 version, Implementation Support

ACTUAL BEHAVIOUR
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Password Policy : Policy maintenance not working correctly.

EXPECTED BEHAVIOUR
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Password Policy : While user setting password, restriction should be applied as per policy maintenance.

STEPS
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The issue can be reproduced at will with the following steps:

The system throws an on-screen error saying “Password does not meet the policy requirement defined by the Bank. Please check the password policy and try again”.

As user is inputting allowed characters in the password field during password set/reset, it should be accepted by the system as per password policy maintenance.

BUSINESS IMPACT
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End user is facing bad UI experience and unable to change/set the password

Cause

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