NEFT/RTGS Posting Attempts Exceeded Issue Due To FCC Un Authorized Record (Doc ID 2941872.1)

Last updated on APRIL 19, 2023

Applies to:

Symptoms

On : 11.10.0.0.0 version, Implementation Support


NEFT/RTGS posting attempts exceeded issue due to FCC-Unauthorized record Child Limit/Parent Limit

ERROR
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Main Line is unauthorized 




STEPS
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The issue can be reproduced at will with the following steps:
1. Modify OD/CC limit and save, do not authorize
2. 2nd Modify OD/CC limit and save, do not authorize <>
3. Do RTGS txn
4. Modify Parent Limit and save, do not authorize
5. 2nd Modify Parent Limit and save, do not authorize <>
6. Do RTGS txn
7. Authorize OD/CC Limit
8. Do RTGS txn -----Failing
9. Authorize Parent Limit
10. Do RTGS txn

When we do RTGS transaction from IPH without authorizing Parent limit, system is throwing error Main Line is in unauth status

Note :- It is failing at 8th stage.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed ahead with the RTGS transactions

Cause

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