My Oracle Support Banner

Admin || System Configuration || User is unable to map date/time formats. (Doc ID 2943054.1)

Last updated on APRIL 21, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------

User is unable to map date/time formats.
The format is not persisted in the database table so on download of any pdf the default date format is taken as medium.


EXPECTED BEHAVIOR
-----------------------
date/time format should persisted in system and can be retrieved in downloaded files.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Login with Admin User
2. Go to System Configuration>> click on Continue
3. Click on Bank Details>> Click Edit
4. Select the Date, Time and date time formats from dropdown
5. Click Save>> Click Confirm
6. Again go to system configuration and check the bank details. The formats maintained are not shown.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, User is unable to map date/time formats.

Changes

 No Changes done on environment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.