The Mail Icon Is Not Present In The Mobile Browser At The Top Right Corner
(Doc ID 2943253.1)
Last updated on APRIL 26, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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The mail icon and mail notification is not present in the mobile browser. There is no mail icon and notification/alert for the new email at the top right corner, but the same is present in the mobile application and desktop version.
EXPECTED BEHAVIOR
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The Mail Box notification should appear on the screen.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login through the Mobile browser, the notification icon is not present.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see mail notifications.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |