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Alerts over Email Fails with Error "com.sun.mail.smtp.SMTPSendFailedException: 554 5.2.2 Mailbox full" (Doc ID 2945643.1)

Last updated on APRIL 28, 2023

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 21.1.0.0.0 [Release 18 to 21]
Information in this document applies to any platform.

Symptoms

Login OTP is not received over email,
following error is observed in logs.

ERROR
-----------------------
com.sun.mail.smtp.SMTPSendFailedException: 554 5.2.2 Mailbox full


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Perform any transaction having email alerts configured

Cause

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In this Document
Symptoms
Cause
Solution


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