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Credit Card Still Showing In 'My Accounts' Widget On The Dashboard After Being Disabled (Doc ID 2946880.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Credit Card still showing in 'My Accounts' widget on the dashboard after being disabled

The Credit Card module has been removed from role transaction mapping on the admin side and we can see that it is no longer shown in the side menu. However, it is still being displayed in the 'My Accounts' widget on the dashboard.

EXPECTED BEHAVIOR

Credit card should not display on 'My Accounts' widget on the dashboard

STEPS

The issue can be reproduced at will with the following steps:
1. Log into obdx by admin
2. disable Credit Card by role txn mapping
3. Log into obdx by retail user
4. check 'My Accounts' widget on the dashboard it is still showing Credit Card.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, even though credit card is disabled RTM still is displaying on "My Account" widget.

Changes

 No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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