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Unable To Cancel A Payment In Repair Queue (Doc ID 2948592.1)

Last updated on APRIL 01, 2025

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

Unable to cancel a payment in repair queue

An inbound payment has gone to repair queue as the account is restricted. User should be able to cancel the payment from this queue.

ERROR
-----------------------
PM-TXP-002 - Transaction doesnot exists

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From PQSREPQU, try to cancel the specific payment.
2. Verify if user is able to cancel the payment from repair queue

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel the transaction

Cause

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In this Document
Symptoms
Cause
Solution
References


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