User unable to update the pool maintenance - ST-CLS-002
(Doc ID 2948737.1)
Last updated on MAY 15, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to update the pool maintenance
the following error occurs.
ERROR
-----------------------
ST-CLS-002 - Limit customer is not linked to the cluster ID group in xxx
ST-SAVE-008 - Failed to modify the record
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a pool maintenance to be modified
2. Ensure mismatch in the pool maintenance
3. Try to update the pool maintenance
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the pool maintenance and facility can not be modified.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |