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OBBRN: View 360 Screen Doesn't Showing Customer's Signature & Image (Doc ID 2949085.1)

Last updated on MAY 17, 2023

Applies to:

Oracle Banking Branch - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.6.0.3.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
OBBRN: View 360 screen doesn't showing Customer's signature & image

We're facing issue in 14.6.0.3.0 patch-set.

Where for obpy-component-server microservice is fetching details for imagetext (base64) value which is correct and can be see in a request call. However on the screen the images are not getting displayed. We are suspecting issue in 'fsgbu-ob-remo-cif-summary-basic-info.js' for method userDataFetch.

EXPECTED BEHAVIOR
------------------
System should show the customer's signature & image without any issues.

BUSINESS IMPACT
-------------------
Due to this issue, User can't able to get the signature & image.

Changes

 Resolved the image conversion from base 64 to png

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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