OBBRN: View 360 Screen Doesn't Showing Customer's Signature & Image
(Doc ID 2949085.1)
Last updated on MAY 17, 2023
Applies to:
Oracle Banking Branch - Version 14.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.6.0.3.0 version, Implementation Support
ACTUAL BEHAVIOR
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OBBRN: View 360 screen doesn't showing Customer's signature & image
We're facing issue in 14.6.0.3.0 patch-set.
Where for obpy-component-server microservice is fetching details for imagetext (base64) value which is correct and can be see in a request call. However on the screen the images are not getting displayed. We are suspecting issue in 'fsgbu-ob-remo-cif-summary-basic-info.js' for method userDataFetch.
EXPECTED BEHAVIOR
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System should show the customer's signature & image without any issues.
BUSINESS IMPACT
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Due to this issue, User can't able to get the signature & image.
Changes
Resolved the image conversion from base 64 to png
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |