No Accounts Shown For Scheduled Pay Under 'Manage Billers'
(Doc ID 2949259.1)
Last updated on JUNE 07, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.1.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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No accounts shown for scheduled pay under 'Manage Billers'
Under 'Manage Billers', when 'Yes' is selected for scheduled pay, the dropdown for 'Pay from' is empty (no accounts are shown)
EXPECTED BEHAVIOR
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dropdown should display accounts
STEPS
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The issue can be reproduced at will with the following steps:
1. login into obdx by retail/corp user
2. Under 'Manage Billers', select 'Yes' for scheduled pay,
3. dropdown for 'Pay from' is empty
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view accounts in dropdown in manage billers.
Changes
Patch set 21.1.0.7.0 applied.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |