Manual TD Account Opening Failed To Save
(Doc ID 2949882.1)
Last updated on MAY 22, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Implementation Support
AD - Branch 011 - Manual account opening failed to save
Error message 'failed to save the record' when manually opening an AD account in branch 011 with balance of £0.00. For this account, when the bal is amended to £1 - the system allows the deposit to save.
ERROR
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Failed to save the record
STEPS
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The issue can be reproduced at will with the following steps:
1. From STDCUSTD open a TD account with 0 balance.
2. Verify if user is able to save and authorize the record successfully
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create a 0 balance TD account
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |