My Oracle Support Banner

Account Dropdown Is Not Visible "Rule Management" Screen (Doc ID 2949936.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------------
Account dropdown is not loading in Rule Management.

EXPECTED BEHAVIOR
--------------------------------
Account dropdown should load in Rule Management.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with admin user
2. Navigate to "Rule Management"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to create rule for corporate users.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.