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Inbound Payments In Repair Queue Shows Error Message On Valid Account (Doc ID 2951198.1)

Last updated on MAY 26, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

[SIT1 TESTING]-Inbound payments in repair queue shows error message on valid account

Inbound payment has gone to repair queue for invalid account number. When user goes to repair fields - the repairable fields show both credit and debit account as invalid. But debit account is valid nostro account.

ERROR
-----------------------
PX-PROC-006 Dr/Cr Account Resolution Failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process Incoming Payments. Inbound payment has gone to repair queue for invalid account number.
2. When user goes to repair fields - the repairable fields show both credit and debit account as invalid. But debit account is valid nostro account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process the incoming payment

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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