User Account Access || All Accounts Option Mapping Issue
(Doc ID 2952643.1)
Last updated on JUNE 14, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
When attempting to map accounts using the All Accounts radio button option in the User Account Access screen the following error occurs.
ERROR
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System can not process the request currently, please try again later
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to an application as an admin user
2. GCIF -> user account access -> Map -> all account -> click on save
3. Mentioned error was noted on the screen
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot map accounts in the GCIF User Account Access screen..
Changes
No changes done on envirnment.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |