My Oracle Support Banner

OBBRN- Issue In Cheque Return - In Case Where Same Cheque Is Already In Rejected Status (Doc ID 2953446.1)

Last updated on JUNE 13, 2023

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Perform Outward Clearing transaction and due to any reason that cheque was returned and now bearing Rejected status in OBPM. Again perform Outward clearing transaction with same cheque. 
Now Perform Cheque return transaction with same cheque -> System is not allowing to return

ERROR
-----------------------
PG-RET-02: Original Transaction Status is Rejected
ST-SAVE-004: Failed to Save the Record

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform outward clearing and return it
2. Again perform outward clearing with same cheque number
3. Perform cheque return on the same
4. verify whether the cheque return transaction is successful  

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.