OBBRN- Issue In Cheque Return - In Case Where Same Cheque Is Already In Rejected Status
(Doc ID 2953446.1)
Last updated on JUNE 13, 2023
Applies to:
Oracle Banking Branch - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Perform Outward Clearing transaction and due to any reason that cheque was returned and now bearing Rejected status in OBPM. Again perform Outward clearing transaction with same cheque.
Now Perform Cheque return transaction with same cheque -> System is not allowing to return
ERROR
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PG-RET-02: Original Transaction Status is Rejected
ST-SAVE-004: Failed to Save the Record
STEPS
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The issue can be reproduced at will with the following steps:
1. Perform outward clearing and return it
2. Again perform outward clearing with same cheque number
3. Perform cheque return on the same
4. verify whether the cheque return transaction is successful
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |