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On Create Alert Maintenance Screen, Editable Message Section is Appended to Previous Message Section (Doc ID 2953460.1)

Last updated on JUNE 08, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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On create alert maintenance screen, Editable message section is appended to previous message section.

EXPECTED BEHAVIOR
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On create alert maintenance screen, Editable message section is not appended to previous message section but shown in its own space.
 
STEPS
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The issue can be reproduced at will with the following steps:

1. Login via Administrator.

2. System Administrator Dashboard -> Communication -> Alert Maintenance.

3. Click on Create button to create a new template.

4. Fill the required details and choose multiple delivery modes (E.g: Email and Push Notifications)

5. Fill the required details for multiple delivery modes.

6. Please check editable message section is appended to previous message section.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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