OBBRN - Cheque Deposit Through GL Transaction Showing Improper Field Value When Viewed In Journal (Doc ID 2957862.1)

Last updated on JULY 02, 2023

Applies to:

Symptoms

On : 14.5.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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OBBRN - Cheque Deposit through GL transaction showing improper field value when viewed in journal


When a Cheque Deposit in GL mode transaction is initiated it goes into the Sent Back Queue. When the same transaction is viewed in the Sent Back Queue, we noticed that the Network Code and Routing Number fields are not displaying correct value. On noticing further we noticed that the problem continues further when we submit the transaction from Sent Back Queue and goes to Completed.
Even then the transaction is not showing the value properly in Servicing journal.



EXPECTED BEHAVIOR
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Network code and Routing Number details should be available

STEPS
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The issue can be reproduced at will with the following steps:
1. Deposit a Cheque in GL mode transaction
2. Verify the Network code and Routing Number fields

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the Network code and Routing Number fields after completing the transaction

Cause

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