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SWIFT Messages Failing At SWIFT As Header Block-3 Splits To Next Line (In Two Lines) (Doc ID 2959118.1)

Last updated on JULY 04, 2023

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Flexcube generated outgoing RTGS SWIFT messages are failing on SWIFT network because the Header splits to next line due to the header block 3.

EXPECTED BEHAVIOR
-----------------------
SWIFT expects the complete header into one line.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book and outgoing RTGS FT contract.
2. Verify the header blocks in the generated SWIFT message.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, bank's all RTGS transfers are stuck.

Cause

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In this Document
Symptoms
Cause
Solution
References


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