REJECTION OF AN INBOUND PAYMENT GOING FOR AUTHORISATION AND USER IS NOT ABLE TO AUTHORIZE.
(Doc ID 2959832.1)
Last updated on JULY 07, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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while rejecting the reported payment at the second level of authorization, the record in the queue is now displaying "unauthorized".
There is also no option available to authorize this now unauthorized record.
EXPECTED BEHAVIOR
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Usually, when a transaction is rejected at the second level, it is canceled right away.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot authorize this now unauthorized record.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |