Safe Deposit Box: Contract Pre-closure And Reopening Not Correctly Reflecting The Box Status
(Doc ID 2960033.1)
Last updated on JULY 12, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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Safe deposit box: contract pre-closure and reopening not correctly reflecting the Box status!
EXPECTED BEHAVIOR
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Safe deposit box: contract pre-closure and reopening should correctly reflect the status
STEPS
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The issue can be reproduced at will with the following steps:
1.Safe deposited box contract booked in screen, DLDTRONL (Safe Deposit Box Contract Detailed).
2.Box status in DLDVLBXM, Safe Deposit Vault & Box Mapping Maintenance is showing as: Rented.
3.Safe deposit contract closed in screen, Safe Deposit Box Pre Closure (DLDPCLOS), and box status auto-updated as: Available.
4.In safe deposit box contract screen, DLDTRONL re-opened the same contract. However, the Box status didn’t update as Rented. This is where the issue is.
BUSINESS IMPACT
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Due to this issue status is not reflected correctly
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |