Product Name Changed In Host Not Reflecting In OBDX (Doc ID 2961824.1)

Last updated on JULY 21, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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After product name of account is changed in Host, the change is getting reflected in the Host database. When the same is checked in OBDX on Party Account Access / User Account Access and Accounts Summary screen for admin and corporate users respectively, the change is not getting reflected.

EXPECTED BEHAVIOR
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After product name of account is changed in Host and the change is getting reflected in the Host database, it should also be reflected in the OBDX front end on Party Account Access / User Account Access and Accounts Summary screen for admin and corporate users respectively.

STEPS
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The issue can be reproduced at will with the following steps:
1. After updating the description for Account Class from Account Class Maintenance screen at Host and authorizing the same the change is available in the host database.
2. Login to OBDx with Admin user.
3. Use the toggle menu and navigate to Access Management > Account Access > Party Account Access / User Account Access.
4. Observe the search result for CASA (Current Account Savings Account) does not show the Product Name as the updated value in step 1. Same is observed in Accounts Summary page for Corporate users.

Cause

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