PYDOTONL - FAILING TO CHANGE PRICING AFTER UNLOCKING AN AUTHORISED CONTRACT (Doc ID 2961876.1)

Last updated on JULY 17, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
not able to change the pricing after unlocking an authorized contract

EXPECTED BEHAVIOR
-----------------------
user should be able to change the pricing after unlocking an authorized contract

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 Creates the contract under PYDOTONL and saves the contract.
2. Before the contract is authorized, the maker unlocks the record.
3. You cannot make changes to the pricing as the pricing fields are all greyed out.
4. Tried to click enrich and still the charges screen pricing fields are all greyed out.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.