Downloaded PDF File Is 0 Kb for Account Summary
(Doc ID 2964691.1)
Last updated on AUGUST 02, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Downloaded pdf file is 0 kb for Current & Savings - Overview > Account Summary.
Error in Logs:
om.ofss.digx.infra.converter.content.PDFConverter - Failed processing of PDF for response of the type com.ofss.digx.app.dda.dto.DemandDepositAccountListResponse and media type {}
com.sun.xml.internal.bind.v2.runtime.IllegalAnnotationsException: 1 counts of IllegalAnnotationExceptions
.
.
.
at com.ofss.digx.infra.converter.content.XMLSerializer.getEntityXML(XMLSerializer.java:71)
at com.ofss.digx.infra.converter.content.PDFConverter.convert(PDFConverter.java:101)
EXPECTED BEHAVIOR
------------------
Account summary file should not be of 0 Kb.
STEPS
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Issue can be reproduced with following steps:
1. Login user, navigate to Current & Savings - Overview > Account Summary.
2. Download the account summary.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |