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Error-'Trying to Insert a Duplicate Record' Is Observed While Checker Approves Multiple Beneficiaries (Doc ID 2965640.1)

Last updated on AUGUST 03, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

While checker approves multiple beneficiaries below error is observed,

ERROR
-----------------------
Trying to insert a duplicate record

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login application ->Navigate to Payments -> Manage Payments ->Select Payment Templates
2. Click on Create ->Create a template for different payee types and network
3. After initiating templates, log in from checker and go to Pending Approvals in Non-Financial 
4. Approve multiple beneficiary templates together-> Above error can be seen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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