OBDX Is Not Able To Connect With OBRH Installed By FCUBS
(Doc ID 2965958.1)
Last updated on AUGUST 04, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.1.0.0.0 version, Consulting
When attempting to OBDX-OBRH Integration issue | OBDX 22.1.0.3.0 ,
the following error occurs.
ERROR
"Error while connecting to callback Authentication provider t validate token"
STEPS
The issue can be reproduced at will with the following steps:
1. OBDX-OBRH integration
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue,users are not able to connect with providers through OBRH via HTTPS URL
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |